In late May, Chengdu opened a special inspection of market concentration in our province this year, "Green Shield action ⅶ" travel management team to run the special activities of the regiment. Reporters learned from the Provincial Tourism Law Enforcement Team, the current "Green Shield action ⅶ" is in the province to carry out several key tourist routes, the province's law enforcement agencies at all levels of tourism in the area are starting to organize. To further enhance the quality of tourism services in our province and guide visitors to tourist civilized, rational consumption, and all of its move across the province -
Leshan
Platform to build off-site accessibility complaints
Leshan has always been the province of destination of many tourists traveling by car. As the market continues to mature province traveling by car, cross-regional tourism disputes also increase. Last year, Leshan and Chengdu, Aba, Meishan and other places to discuss tourism market management practices, and signed "Tourism Quality Supervision interaction of law enforcement agreement" to jointly build cross-regional rapid response and handling. The "Green Shield action ⅶ", Leshan and other markets through the establishment of reciprocal regulatory investigation and evidence collection and cross-regional cooperation mechanisms, to build off-site accessible to visitors complained platform.
Leshan Jiazhou cuisine is one of the highlights to attract tourists. May this year launched a "Green Shield action ⅶ" special treatment in the tourism team to run for local tourist attractions along and near the downtown tourist distribution center of food and beverage industry, soliciting, bully-off behavior, Leshan City, police, tourism, health, business, etc. 8 department sent 20 times law enforcement officers, law enforcement vehicles, six times, the area along the Minjiang Erhaoqiao to the Buddha made of more than 70 restaurants menus, shop signs shop signs, and so were examined and standardized, according to the law banning false advertising, nearly 40. "We also plan to carry out unannounced visits in action before September, an intensive joint inspection of law enforcement." Leshan tourism official says law enforcement detachment, the depth of the current management contract Leshan tourism market exist anchored, zero or negative fare, without a license management, range management, force or coercion tourist spending and other issues.
Aba
Urged a more rational consumption of tourists
Aba is a province tourism "golden state" this year, Aba Comprehensive Law Enforcement Bureau of the tourism market and travel agencies to carry out a special inspection tour, checked the travel agency 53, 275 tour guides, tourist vehicles, 235 times, and shopping 20 . "Forced shopping" is the most complaints from tourists Aba problem. Reporters learned that in October this year launched a "Green Shield action ⅶ" in Aba tourism market Comprehensive Law Enforcement Bureau will not only have the local tourism market, there is zero or negative fare, anchored contract, fraud and other outstanding problems forced consumption focus of governance, the tourists will publicize the "civilized travel, rational consumption."
Comprehensive Law Enforcement Bureau of the tourism market in Aba responsible person to remind visitors participating in tours and travel agents must take all the items agreed to implement the contract, and pay special attention to the items included in tour prices and content of the project at their own expense. Meanwhile, we hope tourists do not participate in the tour price below cost travel. "If some recent illegal played nine yellow car travel less than 400 yuan price of group advertising, two scenic spots, even money is not enough, visitors must keep their eyes open."
Guang'an
Five mechanisms to solve various disputes
Reporters from Guang'an Tourism Bureau, in this "Green Shield action ⅶ" in Guang'an establish tourism focus on the admissibility of complaints, joint treatment, joint meeting system for fast processing and public notice bulletin system five mechanisms, build tourism dispute resolution green channel.
Reporters learned that focus on the admissibility of complaints mechanism through tourism, tourists can travel in Guang'an SMS, email, online and other channels for complaints. Even if tourists travel in Guang'an occurred during the tourism sector does not belong to the admissibility of cases, complaints will be accepted. It is understood that Guang'an Tourism Bureau in the future will be handled in accordance with the joint mechanism, according to "local management", "whoever is in charge responsible for the" principle, be transferred to relevant departments, and timely response to the tourists. Kwong will be through the joint conference system, meet quarterly joint tourism dispute mediation conference , focused on discussing solutions to difficult disputes, work in a timely manner to resolve the outstanding issues, findings and lessons learned. Source: Sichuan Daily
