● In the Year of the Dragon Chinese New Year "Golden Week" one month before the arrival of the province tourism law enforcement agencies launched a month-long tourism market order and safety inspection, accounting for more than 80%
● law enforcement agencies to remind visitors participating in tours and travel agencies must take to implement all of the items agreed upon in the contract
December 23, 2011, the province's 21 cities and states launched the first 196 tourism festivals Chinese New Year Year of the Dragon on the trip. How to make Spring Festival travel people get comfortable playing, playing at ease? From today, WCC will jointly Sichuan Provincial Tourism Bureau and the Provincial Tourism Law Enforcement Team, to everyone's Spring Festival travel escort.
Continuation of "Sichuan fun" theme
Continuation of 2011's "Sichuan fun" Foreign tourism marketing theme , the Year of the Dragon Chinese New Year "Golden Week" one month before the arrival of the province tourism law enforcement agencies launched a month-long tourism market order and safety inspection. It is reported that the inspection include scenic, travel agencies, hotels and traveling by car in four aspects. For Chinese New Year "Golden Week" during the various tourism festivals and more features, will focus on the "zero or negative fare, force and coercion consumption, affiliated contractors and the city tour" of the irregularities.
Among them, the tourist transport as a whole
Governance focus. Chinese New Year began, the province of all new vehicles must travel in order to standardize the management company of the form. "Sichuan Dong tourists traveling by car is the main way to travel is one, and therefore become the focus of the inspection." Provincial Tourism Bureau, according to Miao Yu Yan, deputy inspector of introduction, with special emphasis on activities also check the infrastructure along with traveling by car, to protect and guide the work.
Focus on illegal travel regulation
Provincial Tourism Bureau data show that, in the third quarter, tourism in Sichuan Province received a total of 105 complaints, down 14.6%, growth of 54.4%; from complaints targets, travel agencies and tour guides complaints accounted for 49.5% of the total and 14.3% . Complaints focused on the alleged unauthorized change the travel contract, forcing visitors to participate in extra-contractual arrangements, shopping tourism activities or needs of tourists and other tourism projects an additional fee.
"According to tease out the key issues we travel complaints over the years in six typical, hot, new cases and the results for the general public, tourist." Moreover, from the Chengdu Tourism Bureau reported to the Provincial Tourism Law Enforcement Team of the material to see, previous complaints received within the Chengdu case, the majority of travel is also an illegal operation.
Law enforcement agencies to remind visitors participating in tours and travel agencies must take to implement all of the items agreed upon in the contract, and pay special attention to the items included in tour prices and content of the project at their own expense. Meanwhile, tourists do not want to participate in the tours cost less than traveling.
Rights recommended
Reason to minimize the loss of rights
Chengdu Tourism Bureau law enforcement detachment responsible person, the Spring Festival travel to select the operating performance is good, honest and trustworthy, quality of service reputable travel agency. Can not look at the price of some travel agencies seem not high prices, and not specified in the contract, such as starting and then an additional cost of the project at their own expense.
Signed a travel contract with travel agencies should be carefully detailed. To use the business and tourism management departments recommended model contracts, such as the use of standard terms can be modified or added to their explicit content to be included into it.
In the travel team, the visitors should be recommended supervisor. Obligation to supervise whether the travel agents and tour operators to provide standard services, the availability of illegal behavior, safeguard their legitimate rights and interests.
Rational rights, to minimize losses. When travel agents to provide services does not meet the contract, the first party breach of contract or travel agency, tourists should consider the extent possible, how to reduce losses, ask travel agents implemented as originally planned, then the claim in accordance with relevant provisions.
Remember to preserve evidence. Found to travel due to their own fault the service contract does not meet quality standards, or do not meet national standards and industry standards, should be kept to collect the evidence, ask travel agents to bear the liability and the corresponding compensation, such as fail again provincial and municipal tourism Bureau management complaints.
Response activities
Provincial Tourism Agency: Sichuan tourism market to add vitality
"Hopefully, we teamed up to launch the Chinese New Year special report, can accomplish a good thing for Sichuan tourism market to add vitality. "Recently, Sichuan Provincial Tourism Bureau, told the official launch of the Dragon Year of the planned special reports and spoke highly of .
"2012 Sichuan tourism will be the new face of beauty, with rich and personalized products to more thoughtful and better service, welcome domestic and overseas tourists to the land of abundance and hope in Sichuan Chinese dragon '2012 'activities open a good head. "According to the Provincial Tourism Bureau Director Zhou Lun Bin market introduction," This year, Sichuan tourism revenue for the first time exceeded 200 billion yuan, an increase inbound lead is living in the country, the Spring Festival tourism market component is the ease and without saying Yu. "Lun Bin Zhou told reporters, Sichuan, Sichuan Provincial Government has to promote the image of tourism as a strategic resource and an important channel. By now the whole province is the whole image-building and promotion of tourism to enhance cultural soft power in Sichuan province.
"A mixture of cultural tourism, tourism and rural tourism have special travel, tourism festivals in Sichuan launched nearly two hundred, and has always been the people we want to create a festive atmosphere of peace and harmony." Lun Bin Zhou said, in Year of the Dragon Chinese New Year "Golden Week" come one month before the Sichuan Tourism law enforcement agencies have launched a Winter and Spring Festival "Golden Week" tourism market order and safety inspection, and standardized management of Sichuan Tourism Market outstanding problems is the key government-led, sector collaboration is protection. "Through" Huaxi Dushi Bao "the credibility of such media, to the passing tourists' once in the Spring Festival travel difficulties encountered, and everyone in Zhaqi 'feeling. "He said Sichuan Tourism Bureau and the WCC launched " 2012 Sichuan Chinese Dragon Year "Year of the Dragon Chinese New Year special report also combines Sheng Xiaowei, the League Committee and other departments to defend the public.
Call 96927 Captain Weapon rights complaints
"I found a travel product online, Flying Hong Kong as long as the $ 900 Can I ask what to buy?" Chengdu tourism law enforcement detachment of the Sun Baoan denied this option. Sun Baoan advised people to determine the normal price of tourism products using a simple formula: the normal price of tourism products ≥ transportation + meals + accommodation + ticket + scenic tourist fare + agreed at their own expense.
If the traveling public when rights are threatened, call the province's 24 hours a unified Tel tourist complaints, the number is "local area code +96927."
Travel suggestions
Try to avoid traveling by car during peak hours
Air tickets , hotels need to set as soon as possible whether it is home for the holiday or travel, the Spring Festival traffic during the pressure is that everyone must face, especially to some of the popular destinations of friends, but should advance booking air tickets and hotels.
Traveling with the group more carefully eye the Spring Festival travel, many people will be shopping unprecedented enthusiasm, hard to relax vigilance. Traveling with the group, especially when shopping trip must pay attention to the arrangements, so that a rational consumer.
Traveling by car travel by car than avoid it in addition to a reasonable selection of lines, it should try to avoid New Year's Eve, who started the other peak periods.
