The Voice of China "news and newspaper summary" report, from January 5 onwards, the railway Customer Service Center 12306 Web site user account for the seven-day visit to the 0.902% of Internet users worldwide, click on more than 10 million times. How to achieve fast and efficient online booking? CCTV reporter yesterday (13) visited 12306 site control center.
12306 Web service control center, hung six of one meter square of the electronic display, the middle of a big-screen real-time monitoring of Internet ticket sales chart, with eye-catching image on the green, red, gray, light red is divided into four area. Institute of Computing Technology of iron ASTRI Zhu Jiansheng, deputy director, said:
Zhu Jiansheng: The green area is completed passengers to buy tickets paid; the red zone is not paid after booking, online banking or do not want to pay less than the balance, or is set to see about tickets, go off the browser , and 45 minutes after the automatic return ticket for other passengers or other sales channels; cancel a gray area, set the ticket may be inappropriate trips, perhaps not inappropriate for the Department, other information may be wrong, in a direct line to cancel a; light red within one hour reflects the number of sign-on system.
Log in website visitors by 12 306 or submit an order, it often encounter the "current access to the user too much, please try again later!" "Sorry, too many current users to submit orders, please try again later!" Or "System busy "This prompt, need to constantly refresh, log in, why is this happening? Zhu Jiansheng, deputy director, said the reason for this phenomenon are many.
Zhu Jiansheng: 12306 Internet is based on the whole railway ticket booking system built, in addition to web hosting 12306 tickets, but also carry telephone booking, the station window, ticket vending machines and a series of sales channels for both channels of the ticket fair and balanced, the peak in the ticket, the number of Internet users log on and purchase orders submitted concurrent users for maximum control. If you look at the number of users, 1 million per minute.
On-line system from the initial to the present, 12306 sites bandwidth has been expanded from the initial 400 trillion to 1.5g, but 10 billion a day of traffic, still can not make payments online login and short.
Zhu Jiansheng: While we expand Internet access bandwidth, on the one hand the morning to invite well-known e-operations team to help optimize the booking process, reduce the payment error.
It is understood that 12306 sites being the background debugging, fight for booking and online payment systems run separately and do not cross, to avoid congestion, to pay the entire booking process more smoothly. Source: China National Radio
