National Palace Museum, also known as the Forbidden City, Ming and Qing Dynasties, the world's best preserved and thus far the most spectacular royal palace buildings have been inscribed on the World Heritage List by the United Nations. Any one of the guests will be admiring the museum's extensive and profound, and magnificent bright and spectacular. From government officials, down to the civilian population inaction will visit the Forbidden City as a highlight of their trip to Beijing.
However, is such a desirable Forbidden City, its service level and service awareness, especially of the poor service attitude also makes "amazing."
First, the ticket backward sense of service time to clearly define an emperor to marry his daughter worries about state of mind. Palace frequented by people who know that the Meridian Gate is the Forbidden City at the main entrance, the ticket window points east and west sides, the east of selling foreign guests tickets on sale within the Philippines votes in the west, saying that each two or three windows, but in fact is often only to open a port, no matter how long the queue outside the line up. Therefore, in order to visit the National Palace, must first get past the hurdle of buying tickets. "51" long holiday, where it is packed, no one to maintain order. I was thinking, such a well-known treasure trove of world-class arts and culture, why not make improvements on the ticket and take some appropriate measures to facilitate effective and more incredible, the ticket office and there were no Detector All cash should be a progressive to go through the naked eye to identify one or Fanlaifuqu to go hand-touch, no doubt has slowed the pace of ticket sales. On one occasion I venture to say one thing, so much the Forbidden City, the day hundreds of thousands or even hundreds of million of income, why not buy a Detector? The conductor was a look of helplessness and indifference: We can set this thing can not, you have to reflect the views of the leadership to come to me!
Second, the check-in staff attitude was arrogant, Shenwu Men especially bad. I am due to work commitments, can not help but frequented the Forbidden City, has more than once come across such a scenario. Meridian Gate entrance, since the beginning foreign guests two channels, while the Chinese people, especially in the field for the first time in Beijing is not necessarily always been so understood, although there is a temporary stamp from the entrance to the "foreign guests entrance" brand, but the tourists often do not pay attention discharged into the ranks of the foreign guests. Staff were not clear guidelines on the door from which they entered, but his chin a yang, "the other side," it is impossible for these tourists inexplicably touched the tellers "bad mood" and then when you have to receive a "Shamao children, No long-eye-ah!
Circumstances in mind, foreign visitors often face confusion, I wonder if they check-in staff for their performance in front of foreigners out of such "dignity" what to think (or maybe they simply thought about nothing, or is taken for granted but a matter of course.)
Shenwu Men's ticket inspectors is the right of the Titanic, hot. And the Meridian Gate On the contrary, where the tellers are mostly men, and the big burly, and glory. As long as a half-step towards the export of any person, even if the partner became separated, would like to go back to looking for, then you are delusional. I have seen more than once, and their "theory" (essentially a plea) of visitors, and they are often vehemently declared: "I know you have just come out, but as long as the export step, and then have to go buy another ticket, This is our rules! "You either spend 30 yuan to buy a new ticket in, or on both sides of" export "outside (you do not get in the way, lest suffered another rebuke) waiting.
One day, I brought a person's foreign guests 8 groups, tour the Forbidden City, due to insufficient development of the number of votes (more than 10 people, according to the conductor before speaking to the invoice), so tickets will be used as a receipt, which can not be distributed to guests, staff a . However, the trouble came, one wearing sunglasses ticket inspectors ordered me to the ticket issued to guests. I said because I am a total of nine individuals, you have a few votes in point are the next visitors are not on the list. Vote I would like to use it for reimbursement. He said, "I do not care do you need hair!" Distributed to the guests thought, I have to recover again, guests are also difficult to understand, so not willing to say: "Beijing has not done what attractions, but now not any other Guests, 9 personal 9 votes, at a glance Moreover, the Forbidden City main gate (Meridian Gate) makes no claim to forcibly sent to the guests. "wearing sunglasses even more impatient:" What you so much nonsense, I'll call you fat you have to hair, Meridian Gate is the Meridian Gate, I am here on this rule. "
Alas, but also the rules! Withhold that this rule is the rule of the National Palace Museum, or Shenwu Men tellers of the rules, was also withheld, said there is no justification for this rule, close it illegal, there is no need to, I just want to ask this question: Even if indeed there is rule Even if this "rule" is justified and legitimate. Then they also face a vicious pair of rules do? Why is this uncivilized person can occupy in this "civilized window" to?
I have visited many parts of the world famous landscape. Like Paris, the Louvre, Versailles Palace and other well-known no less than Beijing's Forbidden City. However, I have not seen any of them a staff of such a domineering Family Resource Centers, I see more of the staff was very polite, smiling answer, check-in after a "thank you"
The Imperial Palace, I love you, you brought together the essence of Chinese ancient culture, in the face of foreign tourists, I, as sons and daughters of a proud, however, the face of those who have no educated or simply do not have the minimum quality of civilization service personnel, I feel ashamed. They not only discredit to the Forbidden City, but also to the capital, Beijing lose face, but also to the ongoing bid to host the 2008 Olympic Games by points.

Author: laughsky114