Liao Brother commonly used to explain the language is: Let us see, here is ... ... and then repeated the words attached to one or two things clear. This is my imaginary guided tours out of very large. I do not think this is probably the normal procedures for it, or unwilling to tell I listen to Brother Liao Not necessarily. Until then, I led a group practice, and then they realized to within a fraction of the training manual for tour guides to recite on what came out to face the guests look forward to the eyes of the entire vehicle when the embarrassment of their own have nothing to say.
As seating reason, I had to walk back and forth inside, close to the majority of guests to try to release long-haul traffic to their fatigue, in fact, was the real idea is trying to evade the questions the guests too much. I use: Hello, how, you tired? And guests as my approach and a bridge, has been generally favorable impression the guests. The maximum close to customers, more talk, more exchanges can shorten the distance between each other, enhance mutual understanding, trust and friendship, you can also learn more about their needs, their personnel are familiar with the structure and character traits. No more seats given me this great discovery, and later by my previous proved very effective.
On the way the guests asked me this internship guide many of my strange questions at that time, such as the road still able to see snow and so on. In addition to know the exact answer, I strive to "guide business" referred to as the guests do not say "do not know" as the benchmark, with my own way, or speculation or nonsense answers. Of course, the majority of nonsense, and later confirmed through the surprisingly memories. I have consulted to make judgments and, after Liao brother answered. The guests and my question, Liao brother sometimes ask the driver. So, I decided, "tour guide business" and the driver mentioned in the co-ordination is a very scientific conclusion. Coach drivers, long-term activities in a relatively fixed line, the car has been replaced by another tour guide while change to explain it is very much the same. Drivers are not pressed to explain the degree of familiarity with the steering wheel in the hands of their wealth of experience is often a lack of experience will make the guides and looked totally bewildered guests feel relaxed and relieved. Since then, I have cultivated a number and the driver to discuss multi-ask the driver habits.
Guests because they do not arrange meals and accommodation, Liao Columbia only need to book a place to stay to do enough to stay to guide the introduction and departure time of the collection can be provided. I try to record every detail of the way: place names, as well as reference compound, and toilet, gas stations, attractions characteristics, residence time, back and forth lines, the corresponding distance, the fixed receiving the name, position location, and Liao, Costa Rica to the guests account a variety of considerations and so on. Daily routine work is to the naked eye can see inside the refuse to do something very perfunctory wipe out, from the emotionally close to customers and drivers. In addition, I was introduced to the Jiuzhaigou were fixed along the reception unit such as hotels, guesthouses, restaurants, all kinds of characters, such as: chef, restaurant manager, responsible to the driver or owner of the hotel guides rebate trench prestigious Tibetan friends and so on. And along the way to establish a good working relationship is also an important part of the work, because any one part of which could intentionally or unintentionally, you have painstakingly Zadiao operation of any one team, but also are likely to make the team where the guests on the tour expressed without any warning and with a good impression.
Author: kktour
