Jincheng Travel Service issued tourist souvenirs to guests is a mask!
Every time a group before the tour guides were on the Chief Logistics Officer LIU Su-lan, where registration, in accordance with the number of maps and masks receive guided tours. Tour map is printed with company's detailed business description and simple attractions photos publicity materials, mainly as an influential role in the expansion. Mask very different. The 1991 season, the road from Chengdu to Jiuzhaigou is very difficult to walk. Itinerary is basically the first day of the arrival of the 335 kilometers from Chengdu, Songpan, round the number of points based on additional attractions ranging from six to travel on the 9th, but the lines are very much the same. Away from Chengdu, Dujiangyan after entering the territory of the Aba Tibetan and Qiang Autonomous Prefecture, along the national highway 213 line, 12 o'clock or so can be reached Wenchuan County. 9 Link, opened on the former, and Chengdu to Songpan a very bad road conditions, road the most dangerous of the lot on the worst starting from the Wenchuan. As is located in Songpan seismic belt, this section of track at any time the possibility of landslides. it does not rain fallen dry side, the rain is the mud-rock flows. Well-known Diexi earthquake ruins on this line. In general, travel team Wenchuan after lunch began the most difficult journey of. Wenchuan to Maoxian Qiang Autonomous County, 44 kilometers of dirt roads. Road insurance, narrow roads along the mountains of serious desertification, dust blocks out the sun, walking stone windblown sand, roadbed was often overwhelmed and some collapse, slope is very steep, will slow cars, heavy traffic. A two-hour lead a section of track is good luck. If you are unlucky, forestry, transport companies hit Aba back the old wood, the liberation of overweight trucks on the road or stuck in the anchor, the delay time can not be estimated. Team issued masks to the guests it is adapted to local conditions of the benefits of a good idea.
The beginning, I still do not meet, due to explain the limited ability to explain the capacity of small, have been distributed in the Gangchu Chengdu tour map and masks. Guests holding a mask was puzzled, others are used to wipe seats, some of to Ca Biti. to the use of the time, again put forward again to request. Later, with their increasingly sophisticated, I learned the car out of Wenchuan, Maoxian sets for the guests when the hair masks, while the tour plans on the after dark, can not tell when will arrive Da Songpan, while the guests have been very impatient with the time issue. The moment the guests get the masks, without exception, blown away by the travel agencies and thoughtful, curse the bad road conditions, to honor the driver's superb technique. And so on to reach our first stop: Songpan time, including the driver of the car everyone was sweating in the dust masks are black, and all of them have like just out of coal mine workers in the whole did not go out elegant and Huazhizhaozhan tourism. you beat the side of the head, face, body and covered with soil, while shaking his head smile.
Still later, I even learned at their own expense prior to departure in Chengdu, the price of one with a corner of a quarter will buy dozens of masks with, until the return trip when the free delivery. Of course, the delivery time, I will clarify that this particular gift is out of money to buy my own, in a variety of guests under the mentality of the sound smug recognition.
Guests did not even appreciate it. On one occasion, travel agencies to send a special old car, 40 sitting carts, full real-full. Out when I had my front row seat to the guide out along the way with the bump in the hand-held Megaphone talk incessantly. until the car out of Wenchuan, I introduced the road when the distribution of masks, followed by a few rows up customers downtown: This is what the broken car Oh? see us as a Zhuzai you? We are buying travel tickets, do not take this broken car! Guide! called your company from another car, or we go back to find your manager! ask them to refund! we have not a penny less! you see, the old old, there is a small little motion sickness The! hair masks, sent us a break now? busy, I walked over, but unfortunately to go with caution: it is I am sorry, I'm sorry ....... guests得理不饶人: No, we'll replace to the front to the ride! in front of the guests have the voice: the tour guide ah, what has one everyone-is not it? Some of them said: This is your manager to organize our seats, we say good, there is no front row seats we are not allowed to your own car! we have been sold, the time is Jiaoqian western Sichuan, when the car is Jincheng, You liars!
FIT mission guides do the real hard, God knows the heart coins care managers in the selling of votes when they are agreed to the guests what harsh conditions. Invisible force heavy pressure in the away from home, the front-line drudgery who guides, tour guides are people too, ah! 40 guests, there are 40 kinds of comments, the basic no uniform time, until complaints from the guests finished Chattering . Tears to everyone that I do a useless explanation and an apology one by one to ensure that the following trip the best views pointing to the guests, with our most meticulous service, to compensate! Over and over again, one group after another Mission, bitter tears of aggrieved parties from the 20-year young man's face flow. Since then, I would insist on the group does not sit until now, first, in order to motivate themselves to explain, first, in order to accompany guests at any time to spend the most tough journey, listen to their comments and criticisms do what is appropriate to pacify the work of their own to do to fulfill our responsibility.
Until the spring of 92 years, I test English-speaking guide qualification certificates to listen to Mr. Zhou Xiaoding once again by the teachings of that, I know the difficulties that may arise on the journey to the guests in advance and get an understanding of the importance of the maximum extent. I finally have learned the first meal in the time before lunch to the guests about the actual situation of the road. I also thought of apart from everyone recognized the need for special care of the outside guests on a daily lunch time for boundaries, followed by three row seat the guests take turns to move the replacement approach.
I really would like to thank for the posterity Jiuzhai ring road construction workers in hard road is their sweat for our comfort. I really would like to thank the front line of rushing to the tour guides in the Jiuzhaigou colleagues is their irrational behavior in exchange for the guests satisfaction. I really want to thank the tourism industry, including Mr. Zhou Xiaoding, including predecessors, is their experience and wisdom so that we grow!
Author: kktour
