November 18, 2003 I flew to Sanya, this is my third time to the resort located in Hainan, Yalong Bay in Sanya chose to stay busy. Thanks for the Memories There are many travel here just to talk about experiences of living in the Palme d'Or restaurant, as the impression is too strong.
Palme d'Or is a four star hotel, watching a good cost-effective web-based evaluation, and flew there.
Sticking to the beach where every day, swimming pools and gardens, hanging chair, galloped over most of the five-day trip.
On the fourth day I used the room electric kettle boil, the kettle issued unusual piercing whistle sounds, her attendant for one. Waiter looked at said,
- You put it burned down?
- No ah, its own way.
Late in the evening returned to the room and found a note saying that we broke the pot, to compensate 200.
Should check out the next day, and early in the morning I was directed up and contact their vice president of the lobby. Made it clear that the situation. That their decision to unfairness. Saying that she would first go to see pot.
A few telephone calls to play down the matter is still unresolved, we have some pretty annoying. The last of the holidays good so a waste of time.
Weeks of their Front Office Manager and Assistant Manager came to the room holding a pot.
The eye-opener for me, Mr. Zhou, so please allow me to spend the first ink introducing him: white, fat, casual linen pants, with a pattern. I feel like a short, thick, soft white radish. Later referred to as radish weeks.
Radish Monday came on the menacing point to our noses that think with your brain, you must compensate, or else forget about walking. 1 Ichii rogue look. Grow to such old, rare, and the experience of dealing with such people, we really taken aback. Moreover this is a four-star hotels, not the desert border Inn unscrupulous ah? This occupational performance is with his current job? Then the entire hotel was like this, some people in management?
- We do not ruin it ah?
- You must be carries it to cook things in!
- Cooking what ah? Yalong Bay Golf Club even small shops are not, we cooked what ah? Moreover, we have established the hotel's breakfast, dinner, go the city to eat, we need to cook what is incorrect?
- What cooking instant noodles!
- We do not eat instant noodle. Besides people on earth to eat instant noodles are not always removed the water will be proud? Moreover, the toes would like to get there know that this kettle electric wire, can not cook noodles.
- When I was training in Switzerland cooked instant noodles to eat.
- Oh, so ah.
- So dirty that you do regarding the pot boil water to drink it? I now cook a pot that you drink, you drink do not need to lose money. (Like this?)
- We have not found it so dirty ah.
- Who is the letter ah?
- But this is the fact that ah. We are not the Health and Quarantine Bureau, and a pot of Hudi should first door of first check.
- You should check.
-? ! ! We really did not ruin the pot, not any how much money that we do, we leave the early Jiaoqian.
- Have to lose!
Heaven ah!
Yes ah, so that I should check the water bottle in addition, it should also care about the following things:
* We stayed 4 nights, the waiter never washed the sheets, then we feel that there is a bed of sand from a beach back, request, just to the change of the sheets, just sheets Oh, did not change pillowcases and the quilt.
That I had no care, because I think Yalong Bay is a beautiful place, little things that can reduce the washing of its pollution, this, I am willing to do my best modest, environmental protection is everyone's responsibility, I did think so. Now I know that according to their logic, I should be doing every day and demands a change can be said to his duties as a guest. Alas, guests in addition to pay, as well as his duties.
* Waiter never wipe the table! I noticed that too, but did not complained about. Now see, I did not complain about is simply no longer leaf eyes.
* 7 am, room no toilet paper, I called toilet paper.
... ... ....
These are four-star hotel's normal service level? On such a level of service, they do not give us may be a start is a dirty pot do?
Problem or unreasonable. Life and death Yaoding Let us compensation, and our consumption on the. As long as they are, like radish in the shop, we have set a good schedule and return flights, how can I go along with them?
Like a weak person, as I angrily 12315 call the local.
They laughed and said, Well, we are willing to listen to the Government's decision. This is the middle of them if we play into the hands.
- Last guest to say that our dishes have problems we are called Health Bureau of the people to adjudication.
Surprised again. This is the same as with my luck ah guests.
Then there is a long wait, and we feel they are brutally treated unreasonably angry feelings slowly subsided. Long looked out the window of the sunny day, feel that regardless of this incident is not the value. But the final analysis is that we care about justice rather than money, so to continue to wait.
2 hours later, dressed in civilian clothes of the two fields alone business comrades come. I will have their business card, they said the interim to rest today, with no belt. Ok, I asked them the name of the first units to leave a detailed phone and the full names of individuals. I have got with business cards radish weeks together. I hope they realize that: Today's deal with this matter for everyone, the results will need to deal with responsibly.
Commerce and Industry (one of whom called Xu Taichang) survey results is impossible to define who is responsible, so that our own consultation. Trade and Industry to solve the problem, was a polite, patient and fair.
Radish weeks as far as saying this time
- Why do not they lose at least 50 yuan, meaning look.
- Ridiculous, what is the meaning? We are here to waste time fighting holiday in order to seek justice, rather than on price!
Finally, we can finally leave, not for the things we have not done losing money. Of course, we have no energy to complain waste our time 5 hours, the complaint that they let us use that kind of dirty water to drink boiling pot two days.
This matter so that we are very disappointed for the Palme d'Or restaurant, it is recommended in the future we choose this hotel when 10 million to be cautious.
By: amanda842
