Recently, highly sought after overseas travel, and some travel agents to more profit and reduce the commitment to accommodation standards, against the legitimate rights and interests of tourists. October 12, Provincial Council issued consumer tips for traveling abroad, to remind consumers to pay attention to details of the contract.
This year in July, Ms. Chen and a well-known travel agency in Chengdu sign "Hong Kong, Macau Magic five-day tour" travel contract. Accommodation standard contract: "China Plaza, Sheng Plaza Hotel, Bridal Tea House Hotel or similar hotel." Chan arrived in Hong Kong after being in the "Bridal Tea House Hotel", and the hotel's Chinese contract Plaza Hotel, Sheng Yi hotel accommodation, catering very different conditions. Ms. Chen to the Provincial Council complaints intentionally concealed hotel accommodation travel standards, violations of the consumer's right to information, choice and personal safety, requiring a full refund of travel expenses travel, and other compensation for consequential loss.
For such cases, the Provincial Council to remind consumers the signing of the "overseas travel contract" before you note the following details: Consumers should pay attention to whether the contract clearly marked on the hotel location and room size, degree of decoration, air conditioning and other essential life conditions; consumers to see whether the terms of the contract, "contract law" requirements, the definition of the responsibilities, obligations and breach of contract and dispute resolution; contract has been concluded the two sides should strictly perform the terms of the contract, due to unexpected events which led to tours changes required the consent of the consumer agreed to travel and return travel costs accordingly. Source: Sichuan Daily