Shuangliu Airport passenger terminal now launched the first question from service activities in Chengdu airport terminals, passenger demand on the buck, do not ignore the staff would be "reasonable wiping." Yesterday morning, the Civil Aviation Safety Supervision and Administration of Sichuan, Chengdu International Airport Co., Ltd. joint to the Air Southwest Company, Sichuan Airlines, China Eastern Airlines, Sichuan Branch, Chengdu, airlines, airport public security bureau, Menzies Airport Services Corporation and the Airport Passenger 7 a major service units in Chengdu Civil Aviation launched the initiative, from now on, in Shuangliu Airport passenger terminal within the terminal service activities the first question together to provide quality service.
Initiative to point out that the first question in the passenger terminal receiving service staff attitudes to sincere expressions to civilization. Consultation on the visitor, can accurately reply to timely, accurate answers and guidance in the right direction or position. If it can not meet the passenger demand, in time for the passengers to the next areas of service, can not ignore, do not know, do not know, etc. prevaricating, prevarication and denial of travelers. In addition, if the visitors for various reasons and when disputes occur, staff should be treated as rational, proper disposal and treatment immediately report the unit leaders. Source: Chengdu Daily
