News from yesterday, at the "Tourist satisfaction in Chengdu in Chengdu," Quality Tourism Services activities to mobilize the Congress was informed that the development of tourism in Chengdu Leading Group Office of the decision, effective immediately, to carry out up to six months, "Tourism in Chengdu in Chengdu satisfaction," Quality Tourism service activities, and strive to carry through the series of activities to make our city into the country at the end of the year before the top ten visitor satisfaction survey.
The city is still lagging behind the first two quarters
It is understood that the National Tourism Administration tourism in the whole of this year launched the "National Tourism Service Quality Year" activities, and published every quarter related to urban transport, urban management, urban sanitation, tourism, shopping, dining and entertainment content visitor satisfaction evaluation situation. Visitors satisfaction survey led by the Institute of Tourism to implement, through the city to carry out sampling and evaluating the tourists, is the overall operation and management of a city comprehensive evaluation. Evaluation in the 50 cities ranked in the first quarter, the city scored 77.02, ranking 15; the second quarter, the city scored 73.07, ranking 18; through the first two quarters of the city satisfaction measurement situation, the city In the travel agents and practitioners, transportation, urban management, public services, dining and entertainment there are still some gaps.
Travel search was not clearly the price to
Tourism Bureau responsible person for tourists satisfaction measurement reflected the actual situation, the city will conduct independent or joint enforcement inspection efforts to investigate and deal with travel agents false advertising, cheap Showmanship, no marked price, the unauthorized transfer and corporations and rental No tour operators qualified vehicle and other offenses; remediation coach driver without training posts, unauthorized services, making things difficult for tourists, and whether the trip, ask for a rebate of the act; remediation (Spot) free holiday parking fees raise, violations impede the establishment of tourism activities The stalls, entanglement, containment, deception or coercion tourists to buy goods, receiving paid services such as illegal activities.
In addition, Chengdu will be set up in Chengdu tourism call center, establish and improve visitor satisfaction measurement systems and feedback mechanisms, improve the tourism services of public consultation. Source: Chengdu Daily
